Fitscovery Inc., FitnessDiscovery Co. and its affiliates (also collectively referred as “Company”, “we”, “our”, “us” and “Fitscovery”) established this Privacy Policy to show that we recognize the importance of protecting your personal information and privacy. We are committed to processing it responsibly and in compliance with the applicable information laws and policies in the US, Europe and Philippines.
This Privacy Policy applies to Personal Information we collect on our main website, https://fitscovery.com and the other sites that have the fitscovery.com domain such as https://onboarding.fitscovery.com, https://admin.fitscovery.com, https://account.fitscovery.com, and https://my.fitscovery.com.
We have prepared this Privacy Policy to help you understand how Fitscovery collects, uses, and seeks to safeguard the Personal Information (as defined below) you provide to us on our websites, via email, and through our service providers and distribution partners. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of our vendors and any third party, including any third-party distribution partners, suppliers and any third party operating any site to which our websites contain a link. By downloading, accessing or using our websites, or providing information to us in connection with our websites, you agree to the terms and conditions of this Privacy Policy.
This Privacy Policy shall not apply to third-party service providers and to other websites which have white label links to our Sites. The processing of your Personal Information in the third party’s Sites is subject to their respective Privacy Policy. In no event will the Company be responsible for the information these third parties will collect and process, nor will the Company be liable for any loss, damage or injury arising out of or in connection with the use of or reliance on such third parties.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
“Personal Information” is information that identifies you as an individual which could also be considered “sensitive personal information”, such as but not limited to the following:
If the Personal Information was provided by a minor or one who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or guardian shall be responsible in giving the consent required under this Privacy Policy and in correcting any information given or in informing us that the information should be disregarded or deleted.
If you provide us or our service providers with Personal Information of other people in connection with the services we offer, you hereby represent that you have the authority to do so and have secured consent to permit us to use the information in accordance with this Privacy Policy.
When you visit fitscovery.com or any of our vendor sites that are hosted by us, our web server automatically recognizes and collects your IP address, which is assigned by your Internet Service Provider and does not identify you personally.
We also use cookies (as discussed below) to collect information about the performance and usability of our websites.
"Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.
At Fitscovery we make use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We also use cookies to analyze and measure the effectiveness of our email communications, website features and offerings, and website usage. Over time this information provides valuable insight to help improve the user experience. Removing or rejecting cookies can be done via your browser settings. Please be aware that removing or rejecting our cookies might lead to inconvenience when using our websites.
In some cases, we share Information with our third-party service providers to collect, store, analyze and otherwise Process Personal Information on our behalf. We use these third parties for a variety of reasons, like for the purpose of providing support to all of our Clients and End-Users and hosting and storing Information. Furthermore, we use them for administrative purposes, as well as for marketing and sales purposes. Ultimately, third-party service providers enable us to provide the best Service and fulfill your requests. It goes without saying that when selecting third-party service providers we take into account how they secure and handle Information.
We use your personal information for the following purposes:
> To process your event booking and other incidental requests;
> To process your payment and/or refund;
> To personalize your experience or provide services tailored to your liking;
> To provide you with the information you request about our products;
> To send you email marketing messages and information;
> To add you to our Vendor membership list;
> To confirm your purchases;
> To ensure you are correctly billed;
> To measure and track demographic details about our customers;
> To target content on our website to more closely match your interests;
> To target the appropriate content for email marketing messages to better match your interests;
> To maintain records and comply with our legal obligations;
> For customer support; and
> For all other purposes necessary to help you streamline and make your experience in engaging with our Vendors and Service.
Please consider who you choose to share your information with, as people who can see your activity on our Service can choose to share it with others. When you share a post or send a message to specific friends or accounts, they can download, screenshot, or reshare such content to others. When you attend events anyone who is an attendee can see that you would be attending.
Some of the Personal Information we collect is shared with our vendors (e.g. coaches, trainers, gyms, studios) who make use of our service. This allows our vendors to fully utilize our service and recognize how they can interact with consumers better. For example, Fitscovery shares the consumer’s weight and height information together with their goals in order for the vendor to make better fitness workouts and activities that would help the consumer hit their fitness goals.
We also share your Personal Information with third parties contracted to provide us with marketing and data reporting services who are bound by an obligation of confidentiality and with other third-party marketing partners.We currently contract with several third-party online partners to help manage and optimize our Internet business and communications. We use the services of third-party marketing companies to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use cookies provided by such marketing companies in connection with our websites. The information we collect helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see.
We may also use or disclose Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may send you reminders, service transactions such as payment invoice and event registration and marketing emails with information about Fitscovery deals, news, blogs, programs, etc., and other special promotions that we believe that you will find valuable, interesting, or informative. If you are no longer interested in receiving future email marketing communications from Fitscovery, you may unsubscribe at any time by following the directions and link included in each email marketing message we send. You may email support@fitscovery.com and request to be unsubscribed by including your name, email address, and the words "unsubscribe" in the subject or message body.
We have established appropriate physical, technical, and organizational security measures to protect the Personal Information provided to us. We use several security techniques including secure servers, firewalls, and encryption in safeguarding the storage of data. Personal Information is encrypted as it travels over the internet because we use a Security Sockets Layer (SSL) protocol. These safeguards are regularly reviewed to protect against unauthorized access, disclosure and improper use of your information, and to maintain the accuracy and integrity of the data. We will adapt and implement the necessary changes for security measures to ensure the continuous security of your Personal Information.
The Personal Information you have provided shall be retained for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements with third parties. You may exercise your particular Right to Access and Delete the Personal Information by filling out this Google Form (https://forms.gle/nKYJxfaEWSYYm55W6) or by contacting us through our email address at info@fitscovery.com. Kindly note that when you request for the deletion of your account, we delete everything that you own from events attended, workouts finished, posts made, and any information that can be removed as it is associated with your account. Information that others have shared about you and aggregated reports made and downloaded by the service or vendors would not be included.
In the Company’s discretion, we may amend, interpret, modify or withdraw any portion of this Privacy Policy at any time by posting updated contents on the relevant Site, and your continued use of our Sites and services constitutes your consent to those changes.
If you have any questions regarding this Privacy Statement, you can contact us via email at support@fitscovery.com or via the support chats at the lower right side of the screen on our websites.
LAST MODIFIED: January 21, 2022 (Version 1.1)